3PL FULFILLMENT SERVICE
3PL SERVICES

Additional 3PL Services

We understand the importance of your products and want to help your business thrive. ShipNetwork offers advanced 3PL services like Lot Tracking, Climate Control, and Project-based solutions so that your products are handled with care.

Featured fulfillment Integrations
WHY CHOOSE shipnetwork

Lot Tracking

Lot tracking gives manufacturers and retailers the ability to track, fulfill by expiration/freshness dates, and properly recall product lots along the supply chain.

Importance of Lot Tracking

The ability to track and recall products is crucial to the health and sustainability of many B2C eCommerce businesses.

Federal government orders more than 1,000 recalls each year

From consumer goods to cosmetics to health and food products, there are several government entities that oversee an immense range of product recalls.

When products designated for lot tracking enter the system, unique lot numbers are captured at product induction. The products are automatically picked by expiration dates with the oldest items selected first (FIFO). If a lot has expired, the system automatically flags the batch and the products is removed from the pick rotation. In the event of a recall, product lots are easily tracked from warehouse to customer.

SERVICE BENEFITS

Temperature Control

ShipNetwork has temperature controlled order fulfillment center locations in the U.S. A temperature controlled warehouse is air conditioned.

The temperature inside the storage unit is monitored and there are alarms present that warn about temperature variations.

There are several products other than food and drink that benefit from temperature controlled fulfillment centers, including:

  • Paper products
  • Products with adhesives
  • Musical instruments
  • Electronics
  • High-cost items

Custom Projects

At ShipNetwork, we understand every business is unique. As your partner in eCommerce fulfillment, we are here to help you find the solution to your particular needs and overcome any obstacles in the growth of your business.

Depending on the needs of your business, our team can put together a plan that works for you. For more information, contact us or schedule a call to speak with a member of our fulfillment team.
OUR PROCESS GETTING SETUP

Order Fulfillment Process: Step by Step

Deliver Inventory
For Receiving

The journey begins with scheduling a freight shipment to our warehouse, a process that can be easily coordinated with our in-house freight team. Once your shipment arrives, our warehouse receiving team conducts a double-blind count to ensure that the inventory received matches the inventory expected—guaranteeing the right product in the right quantity. After verification, your products are securely stored in our warehouse, ready for immediate picking, packing, and shipping to your customers​​​.

Processing and Picking
Your Online Order

When your customers place an online order, the order details are instantly routed to our fulfillment center through our SmartFill fulfillment management platform. This advanced system tells us exactly which items are included in the order, allowing us to quickly locate the products in our warehouse. When an order is picked for fulfillment, each item is scanned and visually inspected to ensure that the SKU and item description match the physical product, guaranteeing accuracy and quality every time​​​.

Packing Items and
Quality Assurance

Our experienced ShipNetwork warehouse teams carefully pack each order using durable boxes, protective materials, and secure tape. Before sealing the package, the picked items undergo a final inspection to ensure accuracy. Once the package is sealed, the shipping label is attached, scanned, and your inventory levels are updated. Our 3-Point accuracy inspection system ensures industry-leading order accuracy. In the rare event of an error, we guarantee to correct it at no cost to you.

Shipping with Our
Xparcel Ship Method

With Xparcel, we help you choose the shipping service that minimizes both transit time and shipping costs. Once the ideal service is selected, our carrier network, including partners like FirstMile, UPS, USPS, DHL, and more, picks up the package for delivery to your customer. You and your customers can easily track orders through our eCommerce shipping partners, ensuring transparency and peace of mind throughout the delivery process.

Streamlined Returns
Management

Even with 100% order accuracy and on-time delivery, some customers may still need to return products. Whether it's due to a change of mind or the item not meeting their expectations, ShipNetwork offers complete return management services. When appropriate, we also restock returned items back into your inventory, ensuring your operations continue smoothly without disruptions.

GET STARTED TODAY

Request a Quote

Your eCommerce business has big potential– we know how to fulfill it. Talk to our team today.

  • 77% of U.S. respondents stated that they would absolutely give repeat business to a retailer who resends lost or damaged items with fast shipping.

  • We guarantee to fulfill orders 100% accurately within 1 business day, every time. We always keep it flawless so your growth is endless.

OUR TRUSTED PARTNERS
over 20 years of experience
SAVINGS ESTIMATION

See What Our Clients Have to Say About Our 3PL Fulfillment Center Network and Team of Dedicated Fulfillment Professionals

“I know that my packages are going to get to my customers on time and my customers are going to be happy.”
FREQUENTLY ASKED QUESTIONS

3PL Services FAQs

What is a 3PL?

3PL is an acronym for third-party logistics. This simply refers to a company with which a business chooses to partner to handle logistics needs, including warehousing, fulfillment, and distribution services. Many eCommerce retailers choose to outsource their logistics needs to a 3PL fulfillment company to allow for business growth, lowered shipping costs, and expand their customer reach.

What is 3PL order fulfillment?

Order fulfillment services for eCommerce is every step that happens between a customer making an online purchase to receiving the delivery. A lot goes into order fulfillment, including the actual packing and shipping of goods from a fulfillment center. It is easily the cornerstone of successful eCommerce and is necessary for any online retailer.

What happens at an order fulfillment center?

At an eCommerce fulfillment warehouse, the customer’s order information is sent to our facility, where the inventory is stored so items can be located and packed for shipping. The package is then shipped from our closest fulfillment warehouse directly to your customer. These steps may not be visible to your customers, but they are what will define customer satisfaction in the end.

When is the right time to work with an order fulfillment center?

There comes a point in any business when fulfillment needs become too big to do in-house. There are only so many products your team can pack and ship without sacrificing time and resources that could be better spent on business growth. If you’re running out of space for your new products, struggling to keep up with packing and delivery, have seen a significant increase in shipping costs, are unable to compete with other eCommerce sellers, or need a better process for returns, it’s time to partner with an experienced eCommerce fulfillment provider.

How do you manage inventory?

Although you won’t physically be in possession of your inventory while it’s in our fulfillment warehouse, you will still have complete access and transparency through our digital dashboard. This allows us to update inventory levels and inform you when products need to be replaced. All inventory is scanned at receiving and routinely monitored, so we have an accurate count and know exactly where everything is located.

Do you handle returns?

Yes, ShipNetwork can handle returns. Our in-house staff is trained to treat the transactions as if they were their own. We will either return the items to your inventory if they meet your specific quality control checks or dispose of damaged items as instructed. We ensure fast and easy return management services, so you don’t have to spend your valuable time handling this aspect of eCommerce fulfillment.

Will your fulfillment technology integrate with my eCommerce platform?

Our SmartFill fulfillment management platform integrates with all the major eCommerce shopping carts and marketplaces, including Amazon, eBay, Shopify, Walmart Marketplace, Magento, and more. We also offer integration for customized platforms via our API. Our ShipNetwork team of onboarding specialists can explain the integration process and how we ensure a smooth and seamless launch after connecting to SmartFill. Contact us to learn more.

Where are your fulfillment centers located?

We have a nationwide eCommerce fulfillment network of warehouses to store inventory and ship your deliveries from a location closest to your customers. Our West Coast fulfillment centers include Anaheim, CA, Las Vegas, NV, and Reno, NV. Our East Coast fulfillment centers are located in Carlstadt, NJ, Olean, NY, Scranton, PA, and Atlanta, GA,. We also have a fulfillment center in Chicago, IL, to service the midwest, centers in Austin, TX, and Houston, TX for your south-central states, and Denver, CO, and Salt Lake City, UT, to reach your Rocky Mountain customers.

How do I choose the best fulfillment center for my needs?

You definitely want to choose a fulfillment provider that can best meet the needs of your eCommerce business. Consider where your customers are located and choose a close fulfillment center that can store your inventory, pick and pack your products, and provide quick and accurate shipping. You should also ensure that your fulfillment service provider has the ability to grow with your business and save you money on shipping costs as demand for your products increases. Learn more about streamlining your eCommerce shipping and how a fulfillment company can help you maximize your growth potential.